Since launch, the scheme has paid out more than £320 million, and sustainably recycled 3. This means the Hub is switched on, but your WiFi has not been activated. £8p/m extra or included with Gig1 or Volt. The advice was to recycle the old hub. Anyone with the Hub 3 will have already received the update, but Virgin Media says those with an older Superhub 1 or 2 router can upgrade. Cheap internet radio. Depress the pinhole switch for a timed 60 seconds then release. Reset Your. This can be done for a one-off £25 charge. 6 out of 5. Virgin Media says it has committed to net-zero-carbon and zero-waste operations by the end of 2025. The office-supplies seller has a free electronics recycling program with a long list of categories. Unpatched Vulnerabilities . " TOTALLY WRONG, yes only one port will work, but you can use any port. The firm has announced that it is releasing an upgrade that. The power light at the bottom of the device is the only light that should shine if everything is working normally. They provide the functionality via the Websafe function linked above. Router login. VM absolutely will not allow any third party equipment to be directly connected to their network, so anything you were to purchase and connect up. 1 if in modem mode) enter the ‘setting password’ found on the bottom of the hub, NOT the WiFi password. Send the email to equipmentreturns@virginmedia. If they don’t, many private companies will recycle your old modem or router for you. 13-12-2021 15:21. 5Gbps ethernet port. Remove any unwanted software that may have been installed. Contact your ISP. How to Dispose of Old Routers. - The 5x hub is connected via optical cable, not coaxial. A cable of 10m from the current location would probably need the technician to set it up again from the cabinet as the signal,levels will change. On this letter, there is a label sticker. £8p/m extra or included with Gig1 or Volt. It informed me that you provided incorrect information, apologized, and had since collected the items. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. I've seen people talking about it online and on one of the threads here on the Virgin Media forum just before I joined too - someone wanted to get rid of their TiVo box so they called Virgin who said to recycle it, then they got an email after a few hours or the next morning saying that they needed to return it and they had to arrange for it to. Hello, I recently moved into a rented property. Redeem Offers. HOW TO RETURN VIRGIN MEDIA BOX - SIMPLE STEPS Push the white cable (from the old Hub) into the back of the new Hub. 8. Step 2: Wait at least 15 seconds. Connect the adaptor and the ethernet (the one with the yellow ends) to your new set-top box. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to access. co. 5G Port plugged into a switch to connect via cable one Wifi6 Access Point and a dedicated VPN Router? The LAN of the VPN Router will have a different Subnet (255. I heard it can be made passive though, so to transfer via ethernet to another router that of course could maintain all network devices. This latest future-proof WiFi. on 16-11-2022 13:31. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Unlocks superfast broadband in 500,000 buildings. During a vishing call, you may have asked to download. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Your logs are now deleted. Additionally, one in seven households has stored two or more obsolete boxes. $150 $172 Save $22. 0. A recent Uswitch survey has shown that 42% of UK households have an unused router in storage. Locate the Reset pinhole located on the rear of the Virgin Media router. Visitors will be able to use the internet but will not have access to other devices on your network. Click on the “> Check router status” button. How do I open a port on my Virgin Media Hub 6? I have tried the TCP/UDP settings both inbound and outbound in the IP and Port Filtering section in the Hub settings, yet the port I need open remains closed upon a port scan. - Not all support team members are aware of this information when providing assistance. g. In your email, include your address, account number, area code, and other essential details. 168. Step 4. I happened to notice evidence of at least some IPv6 back in. Once your TalkTalk broadband service goes live, you should ensure your old Virgin Media broadband service has been cancelled. You can discuss the preferred layout with the VM technician. The Virgin Media team" So, based on that text and email, a week later I took the equipment along to a recycling centre (you're not supposed to dispose of electrical equipment in your rubbish and it seemed like an expensive piece of kit to simply throw away, so recycling centre it was!). A recent poll by Uswitch found that 42% of British homes have an unused Sky box in storage. Adapt it as a wireless bridge. 100. Step 4: Wait for all panel lights on your cable modem to become green on. Trouble is that will affect the other. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the. In fact, weak WiFi security has nothing to do with Virgin Media at all. The equipment must be in its original box, with all relevant accessories and paperwork included. Am a little weary that if we recycle the kit that we might get billed for not returning it. all set up and running. How about using a 10m RJ11 to RJ11 telephone cable. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. Instead, it has to do with your router and the security you have configured on your own local devices. on 19-04-2023 16:36. If you can set up using a Self-Install pack, but choose to use an engineer for. 0 Kudos. WiFi Max customer? Don’t forget to get the Virgin Media Connect app to use with your new WiFi Pods. I don't work for Virgin Media. 21/10/18 - 14:09 #5. And over the last five years it has made some significant progress, including: Refurbished and reused 1. You should use port 4 which is the 2. Your logs are now deleted. I received a text message stating that the collections team would pick up the equipment on a booked date . ahhh the rubbish that is CS - you could try this. This latest future-proof WiFi. The questions look quite generic and we share the same network service. 4 GHz and 5 GHz wireless networks. Here you’ll find all the help you need for Virgin Media related problems and issues. Recycle if you can and your local Freecycle group will almost certainly be able to put you in touch with someone who can make good use of them. One option is to recycle it through a certified e-waste recycler. Virgin Media was founded in 2006. Virgin Mobile. Take the equipment and returns form to your nearest Virgin store. SELECTED Virgin Media customers can get a free Wi-Fi router upgrade – and it could be save you from devastating cyberattacks. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Now all a sudden at 03. uk with your account number and area code (off the top of your bill) and your returns pack will arrive in 7 to 10 days. uk with your account number and area code (off the top of your bill) and your returns pack will arrive in 7 to 10 days. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the. Joining in. From other posts it seems that VM has finally recognised the legal requipment to collect all their electronic equipment and not just the items they might re-use. It's super old Router (i think Hub3) and. I have forwarded ports 80 TCP & 443 TCP on my router & allowed 80/tcp & 443/tcp on the servers ufw, however, I am still having networking issues. 1, sign on and put it into modem mode. Install your TV This section will take about 30 mins For this section you’ll need: Virgin TV V6 box HDMI cable 2 Virgin TV V6 box. 1 router mode or 192. Step 4: Return or recycle your old Virgin Media router. I have cancelled my Virgin Media and have to return equipment. Download the Virgin Media Connect app Troubleshooting 19 Get more from your kit Click System. In store only. uk. Send the email to [email protected] 16-10-2022 14:35. I'm sorry to hear about the experience and issues you have had with both our services and when calling for support. Step 3: Plug the modem back into the power outlet first, wait 1-2 minutes, then it’s time to power on the router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM. (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. “In 2020, we refurbished and reused 1. In order to use these WiFi routers with your Virgin Media installation you will need to do a. You should look at getting a better router and use hub in modem mode. When you see the ‘starting up’ screen, you can pull the tab out of the remote. Home Phone. At this point I sent all my equipment back to virgin (2 tv set top box's and the Hub) Multiple set-top boxes and routers are accumulating in people’s houses. Commenced the roll out of our Hub 4 router, which is 39% more power efficient, when taking its increased functionality into account. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. If you’re joining Vodafone, you’ll get a Vodafone Wi-Fi Hub router. The guidelines provided here are for Virgin Media Hub 3, Hub 4, and Hub 5 routers. ’ You’ll be sent a white returns bag within 7. Recycle or return your kit. How does it. Called 789 and was told to take it to the local dump. Each ISP will normally have a list of 'approved' modems which will include plain modems and combined modem routers. I don't work for Virgin Media. Click Clear All or Delete All. Virginmedia is legally required to collect all waste electronic items for collection under the WEEE Regulations. Just to update this public thread, an appointment to get the hub relocated has now been booked - with a tech call out charge of £25 as previously advised by the community on this thread. Step 2: Label your package. Post: You will need to package up the equipment and enclose a returns form. And now I'm getting chased up. Hi all. No setup fee. Make sure you are using the correct VM Wifi SSID and you are not using any VPN or Private. In North America you can choose to purchase your own modem. There was no label in the box but searches revealed that I could recycle via. At least 30Mbps download speeds in every room or £100 one-off credit. I spent a week looking through various whole-home wi-fi systems, having decided to make a one-off investment in a decent system - Netgear Orbi, Linksys Velop, Nest Wi-Fi and Ubquiti AmpliFi. This will include creating a new network name and password for the pod. 19-02-2021 14:55. e reboot / reset occurred 3 day and 7 hours ago but the value indicates it occurred 4 hours ago. Do i dispose of it at my local recycling centre. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Up to 3 WiFi Pods if needed. Virgin Media provides 4 different types of routers based on a similar design. A great router with excellent parental controls. on 15-11-2022 19:12. We currently recycle the following products: TalkTalk Wi-Fi Hub and Wi-Fi Hub 2; Amazon eero 6 and eero 6 Pro Hi, Today I received an email from the following email address eq-rtns-noreply@virginmedia. The router itself is constantly flashing the green double arrows. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. I got a TP Link archer C80 on amazon. However, with the Hub 5, Virgin Media might have made a router worth keeping. As more Wi-Fi 6 devices come out, Virgin Media customers will start seeing the benefit of having a Wi-Fi 6 router . I moved to a new area that didn’t have Virgin Media available. You’ll be provided with step-by-step instructions on how to set up your new. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. It is owned by Virgin Media O2, a 50:50 joint venture between Liberty Global and Telefónica. Options. Hello, I found in a random box (moved house recently) very old VM equipment that my parents used to have before they passed away about 4 years ago, as I went through the bereavement process I must have just collected this stuff with the intention to return and completely forgot. If you have purchased one of our Smart Home bundles with Google Nest (below) between 2/11/2020 - 20/11/2020 and you have a technical question then please call our dedicated Smart Home Help team on 0345 604 8859 *. Virgin has confirmed that its M500 service has now been increased from 36Mbps to 52Mbps, with the average upload speed for Gig 1 services rising from 52Mbps to. RF leads that short (especially with the right angle) are usually used to connect from the downward firing isolator connector. These require a subscription and will only work if your old router allows custom firmware. This is tricky if you live in an older building or homes like barn conversions with solid obstructions. Open a web browser and go to 192. The easiest way would be to set it up with a separate SSID, e. Telling me I need to return my Hub to avoid having a £40 charge on my account. uk. Simply ring our friendly customer service team. 0 hub. Many families have boxes, closets, and shelves full of old VHS tapes that contain memories, movies, and home videos. Is there a way that I can return this? I don't know any of the account details of the former tenant. The honest truth is: no, Virgin WiFi does not have weak security. I'm a Very Insightful Person, I'm here to share knowledge. Open Login Popup . on 19-03-2022 08:11. To run the scan, simply connect to your. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. The advice was to recycle the old hub. * Call costs may vary. This depends on the equipment you want to recycle. Install your TV This section will take about 30 mins. Some routers may immediately delete your router history logs so this step is not necessary. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. So I was sent the latest router which means I return the old router back in the same box the new one came in, as I have to return one of V6 TV boxes, can I return it in the same box as the router? (The email reminding me to return the router doesn't mention my V6 box on the items to return)What You’ll Need. Most QuickStart kits have just 6 cables, connectors and powerlines to. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. How does it work? When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. Use an old router as a web server. Networking and WiFi. It informed me that you provided incorrect information, apologized, and had since collected the items. I have changed my broadband hub 3. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. At least 30Mbps download speeds in every room or £100 one-off credit. All customers need to do is contact Virgin Media to arrange the return. One option is to recycle it through a certified e-waste recycling center. The second method is to send an email to Virgin Media requesting a return kit. At Virgin Media we’re working hard to make sure old customer equipment is disposed of properly and responsibly. How to recycle your Virgin Media router. Its headquarters are at Green Park in Reading, England. You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. What you are asking for is a continuous log of connections, and that is not available from such a simple device. The plastics industry, oil and petrochemical exporters, including Russia and Saudi Arabia, have said a global deal should promote recycling and re-use of plastic,. happen if the hardware is particularly old and therefore the advised process is to dispose responsibly through local recycle or. It might flash or change colour when you first turn the Hub on or after a restart. Networking and WiFi. Virgin TV V6 Box, Virgin TV 360 Box, Virgin TV Stream Box, Hub 4, Hub 5, Powerline Wi-Fi, Powerline Ethernet, Wi-Fi Booster, Wi-Fi Pod, and Emergency Back-Up Line (EBUL) Dave. Recycle mobile devices – select your model to see how you could turn your unwanted devices into cash with O2 Recycle. 100. How to set up a Virgin Media Hub. If the VM hub and your PC are in different rooms, you would need to get a wi-fi adapter for the PC and connect wirelessly. Virginmedia is legally required to collect all waste electronic items for collection under the WEEE Regulations. In such cases, reach out to Virgin for assistance. Virgin has published guidance here . Unplugged router, etc. The router will reissue IP addresses when one device leaves and another device connects. 255. 3. London, UK – 16 March 2023: To mark World Recycling Day 2023, Virgin Media. Get the Hub ready by connecting the wires. The oddly shaped Hub 3 is included with all Virgin Media broadband packages, including the company’s insanely fast. Convert your router into a NAS. A guest Wi-Fi network allows you to safely share broadband with visitors without compromising network security. NOW… power up the VM hub and wait 5-10 minutes for The Hub to initialise and and you should get a connection. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Open a web browser and go to 192. 0 and BT scores 1. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Thank you in ad. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. If it’s not a technical issue you need help with then we’re here to support you on. If you're leaving Virgin Media, it will send you a postal. Once your BT broadband service goes live, you should ensure your old Virgin Media broadband service has been cancelled. Weve been with Virgin for YEARS. The new fibre phone line is designed to work with the same phones as the old copper line. Older routers needed bigger cases because they had larger circuit boards populated with a lot more physical components, and less efficient processors that required larger heat sinks, made worse by the flat rectangular cases the makers used, which were appalling for heat dissipation. Broadband ISP and TV provider Virgin Media (VMO2) has announced the success of a new trial in the Scottish city of Glasgow, which managed to recycle the use of aggregate materials while rolling out their gigabit. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. This free software can turn a £100 router into something more like a £1000 router. SpeedVirgin Media Smart Home with Google Nest FAQs. Have been told that some customers have been charged when not returning equipment, however included with the TV360 box have a leaflet stating please recycle your old kit. All that being said and done, I'm now getting emails and text about sending the old hub back. These tools can be installed across all devices, including mobile phones, computers and consoles. If you enable modem mode it will allow you to connect your own WiFi router to your Hub 3. Customers can return. Virgin Mobile package. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. The webpage should be updated shortly with the list of equipment that currently needs returning which is -. The positive reviews for Virgin Media. Disconnect all unneeded ethernet cables from the rear of the Hub. This collection was made when there was a lot of. Do i need to return a hub 3 router? I recently upgraded my router, but wasn't sent any return label,so just wanted to know what to do with my old router. Download your label, post it for free. Information about your Super Hub router and 50Mbits Business Broadband. We've identified 14 new uses for old routers: Wireless repeater. The best way to cancel Virgin Media is over the phone. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Excludes broadband faults and broadband network outages. 3m items, including. [MOD EDIT: Subject title changed for clarity] - 5163069. on 02-09-2023 09:35. on 03-01-2022 18:08. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. If your equipment is broken, stolen or damaged you'll need our advice on getting replacement equipment. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Good to know, maybe I'll have fun with openwrt with it, and maybe even sell it on. VM will relocate their own equipment for a flat fee of £25 for things like relocating the router (where they would, most likely, run a cable around the outside of the house from front to back, assuming there are no practical difficulties with doing that, such as a terraced property). When pin-hole resetting, this reverts the Hub back to its default Factory Settings, which include the network name and password on the bottom of your Hub. Returning Virgin Media equipment. At least 30Mbps download speeds in every room or £100 one-off credit. With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset. WPA3 encryption) and a 2. Sometimes, a simple reboot can fix the problem. O2 shop or local council recycle yard. The research, released on the eve of Global. The router is in the centre of the house. 0. 33 EDT. We can certainly understand your concerns regarding the red light on your router as this generally a sign of an overheating issue. At TalkTalk, we're doing all we can to protect the environment. on 03-06-2023 09:36. Some technicians just take the easiest route for an install not where the customer wants it. It supports Wi-Fi 6 and also includes a 2. At the time was told IF we needed to return the old router details would be in with the new router. Unfortunately, if you don’t return the VM Hub, TV 360, Horizon TV, Digital+ or Digital+ HD box, a charge of €150 may be added to your account. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. Do NOT reboot the Hub, just let it do it's thing. Virgin Media Super Hub and Super Hub 2 TalkTalk HG635, HG523a, and HG533 Several routers from BT, including the Home Hub 3B, 4A and 5B, and Plusnet's Hub Zero 270N, passed all the security tests. Virgin Media owns and operates its. This promotion means you won’t pay the usual setup fee of £35. Any assistance welcome! Thanks. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Go to Account settings, then Account details b. Mobile customers can also use the app to keep on. As of last night my internet access cut out completely, starting "internet access denied" (when logged into the router settings page). My Virgin Media App. Right now I've. co. The advice was to recycle the old hub. This promotion means you won’t pay the usual setup fee of £35. A quick guide on how to dispose of and return your old router. co. They left VM months ago and had two old TiVo boxes, a Hub 2ac, and a Hub 3 lingering around with no instructions or label received to return them, so after checking on the site and none of this kit meeting the re. So the connection isn't saturating. O2 shop or local council recycle yard. Check that WiFi is enabled on your iPad, iPhone or iPod Touch. Contact Us. Mobile operator and broadband ISP Vodafone UK has today unveiled new changes that aim to encourage customers to repair, trade-in and recycle their old mobiles. Click System Log. co/recycling for information on how to return or recycle old equipment,together with any associated items such as leads or power supplies. Hi I have a constant red light on my router 3. At TalkTalk, we're doing all we can to protect the environment. But the part that says you should recycle some old items is wrong. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Do: use the Connect app to run a super-intelligent WiFi home scan. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. It stands vertically as a black monolith (you can't wall mount it) with four Gigabit Ethernet ports at the back (the. Step 3: Plug the modem back into the power outlet first, wait 1-2 minutes, then it’s time to power on the router. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Reset back to router modeInstall Hub 5 and Enable Modem ModeOnce the Virgin router is switched off and on again, those with M500 or Gig1 plans will then see their speeds increase without paying anything extra for the privilege. The 192. The Super Hub 2ac looks almost identical to the Super Hub it replaces. If you're a Virgin Media customer who's received a. The Netgear R6260 is, in my opinion, the best router for Virgin Media ( Now recommending the R7800 as the R6260 is too hard to find new) In my experience the R6260 is an excellent wireless router to use with Virgin Media. The computers and devices you wish to authorise are set up so that. In response to Fiz1605. 10 REPLIES. Web Safe only works when you’re connected to your Virgin Broadband at home. Click on the “Networking” tab. “In 2020, we refurbished and reused 1. But the part that says you should recycle some old items is wrong. We would like to show you a description here but the site won’t allow us. I'm a Very Insightful Person, I'm here to share knowledge. The Hub’s IP address changes from 192. I've noticed high packet loss and latency ONLY when a torrent is active. Concerningly, the corporation did not appear to want the brand-new, unused box back. Options. Hi @Tanicha23. 168. No broadband, no phone. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. Sky Q 2TB box - £135 Sky Q Mini box - £50 Sky Q Hub/Sky Broadband Hub - £50 Sky Broadband Booster - £35 Depending on your contract, you will have a specific amount of time to return your equipment. Called 789 and was told to take it to the local dump. Customer since 1993. I'm a Very Insightful Person, I'm here to share knowledge. Up to 3 WiFi Pods if needed. Severely lacking in features. Although it can look tidier, hidden corners of your. on 26-09-2023 17:25. Release the power button and wait for the router to turn off. Red power light on the Virgin Media Hub 3. on 13-01-2023 12:13. but no change. 13-12-2021 15:21. SpeedNew to Virgin Media. Then… Navigate to these “data pages” and just copy/paste the normal “Formatted Text” (not images) 3 FULL sets of data onto here – 2 tables from the Downstream, 2 from the Upstream, & the Network. Find a recycling facility. Returning / Recycling VM Router I moved to a new area that didn’t have Virgin Media available. It keeps dropping connection, very laggy, cutting in and out. 0. It’s white when everything is working as it should. com, the comparison and switching service. uk. Got my new router sent out. 06-05-2019 12:19. If you want VM to move the termination box: Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Click yes or agree . And it has set a target of helping consumers carry out 10 million circular actions by the end of 2025 – whether that’s sustainably recycling devices, returning old. 168. Step 4: Return or recycle your old Virgin Media router. With the increase in devices that need an Ethernet connection, you can run into trouble because most routers have six or fewer Ethernet ports. " When in Modem Mode, only one port on your Hub 5 will work - this will be Port 1. No setup fee is available on all bundles, broadband & phone, and broadband only packages. To upgrade your router, you’ll need to put your Virgin Media Super Hub into modem only mode to switch off all of your Super Hub’s other functions. I) Find your Super Hub’s IP address (usually 192. Cons. I'm a Very Insightful Person, I'm here to share knowledge. The guest Wi-Fi connection will have a separate network name and password. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. com, the comparison and switching service.